NOTE:  Remember you can use original receipt numbers as passwords!

Still can't login?

I recently switched to a new server (on June 13th 2008), and because of that, I had to import all my users into a new database.  A lot of those users were imported from the email they originally signed up for.  So you may need to try the original email you signed up for.  If you can't remember it, or if you no longer have access to it, then I can try and recover your account for you.  In order to speed up the process for me to find your order on file, please email me with as much information as you can.  Such as any of the following:

• Your order's receipt number?

• The old email you used when originally purchased?

• Your zip code you ordered from?

• About the time when you ordered?

• What is the first and last name (of the person who ordered the guide)?

• What country (and state if applicable) are you from?

• What system did you order it from? eBay, ClickBank, Spugnort's Checkout, or you mailed me the money?

Once I have at least some of this info I can then help you on retrieving your order on file and update your email accordingly.

You can email me here the info:  joana@joanasworld.com

I will then try and get back to you as fast as I can, usually within 24 hours or so.

I bought the 1-70 guide in the past and now the 70-80 guide, but now I do not have access to the 1-70 guide, what gives?

You still have access to the 1-70 guide, just use the same old login and password you always used to login with it.  If you would like to be able to login to both guides with one email and password, just make sure that both accounts use the same custom password and email, you can change your custom password and email for both accounts by logging into them and then change it in the "Account Management" link inside the members area.

Joana